Code of Practice

Kimberly Group Training considers that all employees should follow an acceptable Code of Conduct in day-to-day business activities as a means for developing a quality and continuous improvement service between all stakeholders

The following six principles are considered the Code of Practice for KGT employees, committee and management:

• Ethical, respectful and fair treatment in all relationships and business practices and other GTOs.
• Accurate provision of information, advice, assistance and recording.
• Prompt, efficient and courteous service to all stakeholders/clients.
• A policy and accessible process for dealing with complaints.
• Confidentiality and privacy.
• Responsible marketing and advertising.